Shipping & Returns

Shipping

We ship items in the continental United States and internationally. All of our products are shipped FedEx Ground or USPS. We can also ship your package 3-Day Express, 2-Day, or Standard Overnight for an additional charge if you would like your order to arrive sooner. Shipping rates are based on weight, size and destination of your package. If you need your order by a certain date, please indicate so in the additional instructions section on the checkout page and we will make every effort to make sure that your package arrives to you on time. Most orders are shipped out within 3-5 business days unless otherwise specified via the website or e-mail.

Delivery Time

We ship orders out within 3-5 business days. For custom orders, after proof approval we ship orders out within 1-3 business days. Please keep in mind that FedEx Ground shipping can take up to 1 week. These numbers are just estimates though and should be used as a guideline when placing an order.

International tariffs, taxes, and or brokerage fees are the customer's responsibility.

First Class International is the most economical international shipping method, however the United States Postal Service does not provide an estimated time frame in which to expect your package. (We estimate that it could take up to 8 weeks, however it could take longer as this delivery frame is not guaranteed.) International packages shipped via USPS First-Class International or USPS Priority International are not insured, and do not come with tracking information, as USPS does not offer this service.


Return and Exchange Policies

We want to keep our customers happy but if there's any case you are not satisfied with your purchase, we do have a return/exchange policy.  Please review below.

  • Sticker Hog will accept most returns and will issue a full refund minus the shipping charges. However, custom orders will be a FINAL sale and cannot be refunded.  You will receive your refund within 5 business days after we have received the items.
  • Returns and exchanges are only valid within the Continental U.S.
  • Returns and exchanges can only be authorized within 30 days of original purchase date. 
  • Please EMAIL us at [email protected] with your order number and reason for return and we will get back to you promptly.  
  • All return shipping must be paid for by the customer. 
  • If a replacement/exchange is authorized, the customer is responsible for the shipping costs of the replacement decal.
  • All returns and exchanges must be shipped back using a trackable and insured shipping method such as UPS or FedEx.  We are not responsible for packages lost during transit.

       Please return items to: Lachance Design/Sticker Hog, 10 Kearney Square, Suite 208, Lowell, MA 01852 

Cancellation Policy

  • Standard Processing orders may be cancelled within 72 hours.
  • Rush Processing orders and orders placed with expedited shipping cannot be cancelled. 
  • All cancellations must be authorized by a Sticker Hog representative. Please email us at [email protected]

Returns & Exchanges

1. What You Can Exchange or Return

Sticker Hog unconditionally guarantees all Sticker Hog products and wall decals manufactured and sold at our online store to be free from defects of workmanship. Hence we will gladly replace any defective Sticker Hog product you return, as long as it has not been used in any way.

If you are unsatisfied with the look, quality, color, or size of an item you may return it and choose an item in another size or color. We will gladly replace any item that you are not completely happy with.

Please note the following limitations:

  • Item must be returned within 30 days from date of purchase.
  • You must obtain a return authorization from our customer service department before sending the item back.  Please EMAIL us with your order number and reason for return and we will get back to you promptly.
  • Sticker Hog products and wall decals that have been used in any way cannot be accepted for exchange or return.
  • Custom lettering, decals or other products manufactured on special order can not be returned or exchanged unless defective (defects of workmanship).
  • For Returns and Exchanges of products follow the steps below.

2. How to Exchange

If you would like to exchange wall vinyl decals or any product purchased from the Sticker Hog Online Store for a different size or color please follow the instructions hereafter.

  1. Place the Sticker Hog product you wish to return in the mailing box or packaging it came in (if you didn't keep it, please make sure to use a safe packaging ).
  2. Send to the following address:

Lachance Design/Sticker Hog - Exchanges

31 Technology Way

Nashua, NH 03060


You are responsible for return postage. We recommend you use priority mail or a carrier that provides tracking service.  Sticker Hog is not responsible for lost shipments, and cannot accept shipments sent freight collect. Sticker Hog is not responsible for damages due to a poorly packaged return shipment.

Allow 2 to 3 weeks for receipt and processing of your return. A notification will be sent to you by email.

3. How to Return

If you would like to return wall decals or other products purchased from the Sticker Hog Online Store please follow the instructions hereafter.

  1. Place the StickerHog product you wish to return in the mailing box or packaging it came in (if you didn't keep it, please make sure to use a safe packaging ).
  2. Send to the following address:

Sticker Hog - Returns

31 Technology Way

Nashua, NH 03060


You are responsible for return postage. We recommend you use priority mail or a carrier that provides tracking service and insurance. Sticker Hog is not responsible for lost shipments, and cannot accept shipments sent freight collect. Sticker Hog is not responsible for damages due to a poorly packaged shipment.
Allow 2 to 3 weeks for receipt and processing of your return. A notification will be sent to you by email.


For further information or assistance, please email us at :
[email protected]

StickerHogTM is a division of Lachance Design, LLC. StickerPig®/StickerHogTM are registered trademarks of Lachance Design, LLC.



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